Privacy Policy
ZafTech values your trust. This document details how we handle your data with the same care we put into building RMS, transparently, responsibly, and with your rights at the center.
Introduction
At ZafTech, we believe privacy is a fundamental right. This policy outlines our commitment to protecting the personal and business information you entrust to us when using the RMS platform.
By using our services, you agree to the data practices described in this statement. We treat your information as a private asset, never sold, never bartered, never used for purposes beyond what is necessary to operate and improve RMS.
"Trust is built on clarity. We aim to explain our data usage in plain language, avoiding the obfuscation typical of legal boilerplate."
Data Collection & Usage
Direct Information
Name, email, and billing details provided during signup, subscription, or support interactions.
Usage Analytics
Aggregate data on feature usage, session duration, and performance metrics to improve the platform.
We collect information to provide you with a reliable and personalized experience. This includes ensuring our infrastructure scales to meet your needs and helping us prioritize new features. We use industry-standard encryption to protect your data at rest and in transit.
Your Rights & Control
You hold specific rights regarding your personal information. You may exercise any of the following at any time by contacting us at contact@zaftech.co:
- Right to Access Request a copy of all personal data we hold about you and your restaurant.
- Right to Rectification Ask us to correct any inaccurate or incomplete information.
- Right to Erasure Request deletion of your personal data, subject to our legal data retention obligations.
- Right to Portability Receive your data in a machine-readable format to transfer to another service.
- Right to Object Object to processing of your data for certain purposes, including marketing communications.
Cookie Policy
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. The table below describes the types of cookies we use:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Session management and security. Required for the service to function. | Session |
| Preference | Remembering your settings, language, and UI preferences across visits. | 1 year |
| Analytics | Anonymous aggregate statistics to understand how features are used. | 90 days |
Contact
For any privacy-related questions, data requests, or concerns, please contact our team: